sul777 Privacy Policy
Your personal information is of the highest importance to us. This document describes in detail how sul777 collects, stores, and protects your information.
Last Updated: January 2026 | SSL-Encrypted and Secure Platform
sul777 takes the privacy of online gaming users in Bangladesh seriously. This privacy policy explains how we use the information you provide and the information automatically collected on our platform. By using our site, you are considered to have given your consent to the terms of this policy. We recommend that you read this policy carefully and contact our support team if needed.
Scope of Data Collection
sul777 may collect the following types of personal information for the purpose of providing its services:
a. Registration and Account Information
- Full name, date of birth, and national ID or passport number (for age verification)
- Email address and mobile number
- Username and password set according to the user's preference (stored in encrypted form)
- Current address and residential information
b. Financial and Transaction Information
- bKash, Nagad, Rocket, or Upay account numbers (for transaction processing only)
- Deposit and withdrawal history
- Records of bonus and promotional offer claims
c. Technical and Device Information
- IP address, browser type and version
- Operating system and device identifier
- Cookie and session data
- Page browsing patterns and duration
d. Gaming Activity Information
- Play history, bet amounts, and results
- Preferred game categories and providers
- Session duration and activity patterns
Purpose of Data Use
sul777 uses collected information for the following legitimate purposes:
- Account Management: Information is used to create, verify, and manage your account.
- Identity and Age Verification: Information is used to ensure that only those aged 21 or above may use our platform.
- Processing Financial Transactions: Payment information is used to properly manage deposit and withdrawal processes.
- Security and Fraud Prevention: To detect suspicious activity on accounts and prevent fraud.
- Customer Service: To resolve your complaints and questions.
- Service Improvement: To improve platform performance and user experience.
- Responsible Gaming: To identify excessive gaming patterns and provide timely support.
- Meeting Legal Obligations: To comply with applicable laws and regulations.
We never sell your personal information to third parties. When sharing information with third parties, we always apply restrictions and protective agreements.
Data Sharing and Disclosure
sul777 may share user information with third parties in the following limited circumstances:
Service Provider Partners
We work with trusted third-party service providers to handle payment processing, technical infrastructure, and cybersecurity. These partners can only access the information necessary to provide their specific services, and they operate under strict confidentiality agreements.
Legal Obligations
We may be required to disclose information under a court order, a lawful request from a law enforcement agency, or applicable law. In such cases, we will make every effort to notify you within the limits of the law.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred. In such cases, we will notify you in advance, and the new controller will also ensure the same privacy protections.
Cookies and Tracking Technologies
sul777 uses cookies and similar technologies to improve your browsing experience.
Types of Cookies
- Essential Cookies: Required for login sessions, security, and basic site functionality. Without these, the site will not work properly.
- Functional Cookies: Used to remember your preferences such as language settings and personalized experience.
- Analytical Cookies: Collect page visit information to help improve site performance.
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some site features to not work properly.
Data Security Measures
sul777 applies industry-standard technical and organizational measures to protect your personal information:
- SSL Encryption: All information sent to and received from the site is encrypted using 256-bit SSL technology.
- Password Hashing: Your password is never stored directly — industry-standard hashing algorithms are used.
- Access Controls: Only authorized staff can access user information, and only to the extent necessary for carrying out their duties.
- Security Monitoring: Unusual activity is monitored 24/7 using automated systems.
- Regular Audits: Regular security assessments and penetration tests are conducted by third parties.
- Data Minimization: We only collect the minimum information necessary to fulfill the intended purpose.
While we use the highest level of technical protection, data transmission over the internet is not completely risk-free. However, we are always committed to protecting your information to the fullest extent.
Data Retention Period
sul777 retains user information according to the following policy:
- Active Accounts: All necessary information is retained for as long as your account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a period of time to meet legal obligations.
- Transaction Records: Financial transaction information is retained for a specified period to meet relevant legal requirements.
- Marketing Information: If you withdraw your consent, marketing communications are stopped immediately.
Once the retention period ends, information is securely deleted or anonymized.
Your Rights and Choices
sul777 believes that you should have control over your own information. You may exercise the following rights:
- Right to Access: You may contact us to find out what information we hold about you.
- Right to Rectification: If there is any error in your information, you may request a correction.
- Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be fulfilled in full if legal obligations exist.
- Right to Restrict Processing: In certain cases you may request that the processing of your information be restricted.
- Right to Data Portability: You may request your information in a structured, commonly used format.
- Right to Object: You may object to the processing of your information for direct marketing purposes.
To exercise these rights, contact us via live chat or email. We generally aim to respond within 30 business days.
Protection of Minors' Information
sul777 strictly prohibits registration and use of services by anyone under the age of 21. We do not intentionally collect any information from minors.
An age verification process is applied at the time of registration. If we become aware that a minor has registered using false information, that account will be closed immediately and all associated information will be deleted.
If a parent or guardian believes their child has registered on our platform, please contact our support team.
Policy Changes and Updates
sul777 reserves the right to update this privacy policy as needed. If there are significant changes to the policy, we will notify you in the following ways:
- A prominent notice will be displayed on the site's main page.
- A notice will be sent to your registered email address.
- The "Last Updated" date at the top of this page will be changed.
Continued use of the site after a policy update will be considered as your consent to the new terms. If you object to the changes, you may request that your account be closed.
Contact and Complaints
If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact our support team. Our team is available around the clock to assist you in Bengali.
Live Chat: Active 24/7 — instant support available from any page on the site.
Email: [email protected]
We generally respond to all privacy-related requests as quickly as possible.
Alongside the privacy policy, we also recommend reading our Terms and Conditions and Responsible Gaming pages.